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Return Policy
Returns or exchanges must be made within 30 days of purchase. Please contact the XTERRA Gear office with the following information.
- Your name as it appears on your order
- Your order number (at least the last 4 digits)
- Approximate date of order
- Style number and item description
By email: cs@xterragear.com or use our feedback form
By telephone: Toll Free 866 880-4409
By fax: 208 693-8454
Returns and exchanges must be sent to the XTERRA Gear office. Please include a copy of the original sales receipt or packing slip invoice along with the required action.
Ship to:
XTERRA Gear Returns
33751 Brigantine Drive
Dana Point, CA 92629
XTERRA Gear Guarantee
XTERRA Gear guarantees 100% satisfaction on anything you buy in our store. If you are not satisfied with a purchase, you may return it for an exchange or refund (excluding shipping) within 30 days of purchase. We stand behind our products. We will accept any defective items for full refund or exchange.
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